Refund Policy

At Easy Pie Making, we provide digital guidebooks and downloadable learning materials. All products are delivered electronically. No physical items are shipped or need to be returned.

7-Day Refund Policy

You may request a refund within 7 days of purchase if:

• You were charged more than once for the same order.

• You did not receive your digital files.

• The files are corrupted or cannot be opened, and our support team cannot resolve the issue.

• A technical issue on our side prevents access to your purchase and cannot be resolved.

Refund requests are reviewed individually based on these conditions.

Non-Refundable Situations

Unless required by applicable law, refunds are generally not provided for a change of mind or personal preference after files have been accessed or downloaded.

Accessing or downloading your files does not prevent you from requesting a refund for the eligible situations listed above.

Download or Access Issues

If you cannot download or open your files, email support.easypiemaking@gmail.com. Our team will first work with you to resolve the issue before considering a refund.

How to Request a Refund

Email support.easypiemaking@gmail.com within 7 days of purchase, including:

• Your order number.

• The email address used at checkout.

• A brief description of the issue.

• Relevant screenshots, if available.

We aim to respond within 24–48 business hours. Approved refunds will be issued to your original payment method. Processing times depend on your bank or payment provider.

Contact Us

Support Email: support.easypiemaking@gmail.com

This policy, including the 7-day request timeframe, does not affect your rights under applicable consumer law.